Dave in Pickering

As soon as the Dr. Green sign went on my lawn after the first treatment in 2010 a car stopped and the driver shouted: "You'll be sorry". He was right. We watched for the next Dr. Green visit and observed a man sprinkle less than a handful of pellets on the front lawn and then stick a piece of paper in the mailbox saying that he did a complete weed application. He had never even entered the back yard. The next time we observed the Dr. Green truck stopped in front of our house for a 1/2 hour at lunch time but no one ever got out. He then drove off. Apparently Dr. Green tracks their trucks by GPS and this way is able to "prove" that the truck was here for 1/2hour. Other times the back yard was locked and still the report said that the entire property was treated. Unfortunately I had prepaid for the season and no matter whom I talked to at Dr. Green they would not send an actual manager or supervisor to see just how bad my neglected lawn looked. My requests for cancelation of services and for a refund were repeatedly denied and instead they kept sending more trucks and made more token partial treatments. All this was in 2010. This year 6 drivers have been here to date. Each driver was told that the service was cancelled last year and sent back before he had a chance to even get started. All except one apologized and said they get this a lot. This year the back yard is locked 24/7 but still they keep coming and even though I have refused service 6 times I've not received a single call. They just send more trucks. Last year I would get a call before a treatment, this year, the trucks just show up without that prior call and a man (each time a different man)tries to sneak on the property. Obviously there will be no payments to Dr. Green this year but I feel I’m getting harassed and hope to be able to soon get the media interested in the way Dr. Green conducts business.