Review for meerkat roofing What meerkat did well: Most detailed quote I have received out of 4 companies that I called. It shows exactly what they would do and all the materials that will be used. They placed the bin exactly where we discussed. Roofing was completed without any fuss. Crews showed up every morning and left before we got home. They never leave any bare roof when leaving. What needs improvement: The quote stated 2 days to complete the project. Actual time was a week. Granted the weather was windy but my neighbour’s roof (3 doors down) was completed during the same windy conditions over the weekend (Meerkat didn’t work that weekend). After the job was completed, I found a lot of nails, staples and occasionally screws on my lawn. I made complaints about it but it was too late as the lawn was covered up by snow. Meerkat ensured that I’m on the spring clean up list and they’ll be back next year. Overall the whole project was relatively painless.
- Approximate cost of services:
- $10,000.00
- Company Response
Hello Raymond,
Thank you for your honest feedback and we do apologize in regards to the timeline of completing the job and the clean up after the job. With the weather constantly changing, our crews make their best effort to efficiently, complete your roof in a timely manner and clean as many nails, debris, etc. as possible after your roof is complete. With the snow on the ground, it can be a little difficult to remove the nails and debris, which is why we create a Spring clean up list once the snow has all melted. When we are back in the Spring and are confident that all the snow has melted, we will send someone out to perform a thorough clean up right away. We do appreciate your understanding and patience in this matter and we look forward to servicing you in the near future.
Kind regards,
Meerkat Roofing and Exteriors