Reviews

10/10

Milorad did a fantastic job on our kitchen backsplash. We recommend him highly. The end result is about as perfect as we could have imagined. He worked slowly, carefully, and expertly to ensure a level of quality that would befit his own home. From the first phone conversation to the last, Milorad was a pleasure to deal with. When we needed to reschedule several times due to issues with our tile, Milorad was understanding and made us feel at ease. Thanks Milorad!

Approximate cost of services:
$600.00
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0/10

We contracted Darryl to plan and organize the completion of our home renovation based on the comprehensive approach he proposed. After a month and a half Darryl delivered what was to be his comprehensive plan, which amounted to no more than a basic, incomplete quote. He didn’t deliver on a great number of the terms of our contract. Despite that we were all but committed to working with him through the fulfillment of his (now unusable) project plan, we were forced to walk away. In the end, Darryl was unprofessional, under-informed, and dishonorable. If you have doubts and haven’t signed a deal, do yourself a favour and walk away.

Approximate cost of services:
$2,500.00
2 of 2 people found this review helpful.
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Company Response

Hi there, we are very disappointed to read this review. At Bayden Build & Renovate we work very hard to ensure customer satisfaction throughout every step of the process. Unfortunately, there are some times when it becomes evident that regardless of these efforts, it is beyond our reach to please certain homeowners and we are forced to sever the working relationship. We regret to say that this was the case here. For a clearer indication of the type of business we actually DO run, please refer to all of our other reviews. We wish this homeowner all the best.

10/10

Pro Stone is a rare commodity these days: a company that understands the value of, and practices, great customer service. We just finished a 7 month home renovation, and Pro Stone stands above the other contractors / service providers in their level of professionalism, commitment to quality, and willingness to do what it takes to get it right. Before signing a contract, Pro Stone showed us what would be the configuration of our countertop on the slabs. That way we knew exactly how many seems to expect. This is one example of Pro Stone’s transparency that we so appreciated. No other company offered a template (perhaps they would have had we asked, but frankly we didn’t know what to ask). Pro Stone had a complete set of documentation that listed choices for edges, style of island, and detailed upgrade options with pricing. Girish was our sales representative - he was a pleasure to deal with. When some concern arose regarding the fabrication of the countertop in the sink area, Girish kept his cool and worked with us and his technical team to get it right – the way we wanted it! Pro Stone’s technical team was wonderful, they exuded competence. The measurements were done with a computer, which yielded a perfect result. The installers did their work in a tight space, precisely, professionally, cleanly, and with a smile. Thanks Pro Stone for our beautiful countertops – everyone says how gorgeous they are!!

Approximate cost of services:
$6,300.00
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