Unfortunately, I am hesitant to give full details as I am currently in litigation with this company … In short, I had very minor and localized waterproofing issues in my home prior to hiring them as a precautionary measure. Since then, as soon as the first strong rain shower came around, my basement has flooded multiple times and they have refused to abide by the “25 year warranty” in writing. They claimed that my issues are not their fault, instead blaming the issues on everything else - from the level of my basement floor slab to the quality of my roof. If you need waterproofing done, just move on. There are plenty of alternative companies out there. If they quote you slightly more than Aquamaster, it’s worth it. At the end of the day if you are spending over 20 thousand on a waterproofing project like I did you might as well do it well or not do it at all. Otherwise, what’s the point if you still end up with a leaky basement like I did? Or even worse, leakier than it was to begin with, as is my case.
- Approximate cost of services:
- $20,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for taking the time to share your positive experience. We are happy that you are satisfied with the job. Thank you for noticing our professional team. Please don't hesitate to call us again we would love to help you with future projects.