16 year old furnace finally broke down on Thursday night. Called AccuServ on Friday and they sent Vlad over in the afternoon to assess my situation. Upon examining my existing furnace, he also suggested some additional items I should replace along with the furnace to make it run more efficiently. He explained everything clearly and was patient in answering all my questions. Once the contract was signed, James came over at night to supply me with portable heaters to ensure our house was not unbearably cold. In addition, he managed to get a team in to replace my furnace on the Monday. The three-person team that installed my furnace was extremely professional. The installation ran smoothly and they kept the place spotless afterwards. I am ecstatic with the quick turnaround in getting my furnace installed. AccuServ understood my emergency and they acted very quickly to get my family warm and comfortable again. AccuServ may not have given me the lowest quote for furnace installation but their professionalism from start to finish was what sold me on them. Overall, I was extremely happy with the service I received and I would not hesitate to recommend them to my friends and family.
- Approximate cost of services:
- $6,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks so much for the review and the recommendation! We're always working to streamline our process to reduce turnaround times as much as possible, so we appreciate the recognition. And our team takes great pride in doing clean, efficient, and detailed work so we're so happy to hear that you had a great experience with the install and most importantly, you and your family have heat again!
Best Regards,
The AccuServ Team