la boheme in Newcastle

I realized that I hadn't checked my alarm in a while and decided it was time. I spoke to a very nice customer service rep who transferred me to Tony at tech support. He was able to tell me that I needed new batteries. I was a bit freaked out because these were special batteries that I'd never even seen before but Tony talked me through where to get them and how to replace them. I'm not very 'handy' so it took me a while to change the batteries. It didn't help that the first set I bought at a hardware store that will remain nameless were duds and I had to go all the way back. It took two more calls to Alarmforce tech support but everyone was very calm and patient and now my home alarm is ready to deal with whatever comes its way!