I moved back in August 2017 and called ADT to discontinue my account several days before moving. Then I noticed in October that I was still being billed - when I called ADT again they said there was no record of my cancellation and would not reverse the charges for the 2 months. No customer service skills whatsoever. Will be filing a dispute of charges with credit card company, and will not be dealing with ADT again.
- Approximate cost of services:
- $33.00
- Company Response
Dear Sumeet, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to customer.support@adt.ca subject HOMESTARS and we will contact you. Thank you