Tania in Toronto

They were amazing to deal with. They showed up within 2 hours & had the work done in a few days. Extremely efficient & hardworking people. Im so grateful for their help during the crazy stressful time. Highly recommend them

We looked for many companies before deciding using Terranova. From the beginning Rob was on top of every detail, giving us confidence that we were dealing with a serious & reliable company. Once they started the job John was always in the field, working non stop to assure the best results. They were always on time, extremely responsible, hard-workers & with attitude towards work. I can’t recommend Terranova hard enough. We had the most beautiful backyard, pool & front yard. Was a huge work extremely well done & fairly priced. Call them you will thank me every day!

I had a duct in my basement that looked blocked. They came & the camera couldn´t go through the entire pipe so they had to dig in my basement floor. They found baby wipes & sanitary paper. They replaced part of the pipe but then they found something else blocking & they weren`t sure what was it. Next day they showed with a stronger snake & they said that was all fine. Next day I come home & my basement is flooded with contaminated water. I asked them to come & fix it & they claimed this isn`t related to their job (i never had a flood before this). Then the supervisor disappears while I put my baby to sleep. I call to the office to know what`s going on & they said that if I want them to come back I have to make a 600 CAD deposit because they need to do a power wash that cost 1.200 CAD (added to the 2.800 cad that I have paid already), which was suggested by them after they left my house the first time as a recommendation. Which apparently after their first job became "mandatory". They didn´t assume any responsability for this crappy job