Alfred Wat in Markham

One of the heating element was partially burnt (part of the inner most portion does not turn red). I call this company and ask for a quote to replace this parts. But the customer service insist to send me a technician and the fee is $80. (not even with a quote). Techinican arrived and suggested a kind of 'no parts replacement' repair and the cost is $280. In fact, it was only an inspection and took less an one hour. Finally, he confirmed that this part needed to be replaced and the addition cost is $350. The total cost ended up over $600 and I can actually buy a new range with this sum. Finally I paid the only inspection cost but refused to replace the element. It was a bad experience. I shall reluctant to repair any appliance in future espeically with this company.

I have been using Deluxe Alarm System for 5 years. It is reliable and the control centre is also very helpful. The current service contract is going to expire soon and I have decided to get it renewed. Silvana & Melinda of Deluxe Alarm System were helping me on the renewal of this contact. They provide me with a number of options and suggest me not to use VoIP phone with any alarm system. They understand what I need and provide me with the right solution. Besides that a technican is going to check my alarm system and replace the backup battery in my home before the contract is renewed.