This past weekend my Samsung Dryer stopped throwing heat and would not shut off. Anyone who owns a Samsung appliance will know that not a lot of repair companies work on Samsung. My stove is a Samsung as well, and about 4 years ago, just a year after I bought it, the convection stopped working on it. Back then I called Samsung to get it fixed and I was told it would take over a month to get someone out to look at it. I never did get it fixed and I hoped this wouldn't be the same scenario, I couldn't be without a dryer longer than a week. Since I now had to find somebody to fix the dryer, I decided I would finally get the oven fixed as well. I googled repair companies and after clicking on a few that don't deal with Samsung, I finally came across City Appliance. I called yesterday, explained what was going on with both the dryer and the oven and he told me right away what he thought the problem was with each of them. He told me he would order the parts and let me know when they were in. I was shocked when I got a text around noon today saying the parts were in and he'd be coming by between 2-5. By 2:30 he was here and by 3:00 both the dryer and oven were fixed and working great! Kind, courteous, and fast service. I am very satisfied and will definitely call again if in need of repair.
- Approximate cost of services:
- $780.00
- Company Response
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