White Shark had been cleaning our gutters for the last 4 years. At one point we had a roofer who showed up a week after their job and told us they hadn't done the job properly and that that there was all kinds of debris still in our gutters. We have given them another chance, and yet recently, our neighbors were having some work done on their gutters and the workers told us that there was probably 4-5 years of leaves in one section of our gutters. I called White Shark to tell them this and emailed a photo of the completely full gutter. They not only wouldn't acknowledge that they hadn't done the job correctly, they weren't even willing to send someone to inspect it just to be sure. Not only has the work been poor, but the customer service has been intransigent and completely unwilling to deal in a responsible way with me. They won't even acknowledge the possibility that this occurred, in other words trying to make me and the other gutter expert look like we are not capable of honestly assessing what we can see with our own eyes. Please be warned that the work of White Shark is very inconsistent, and that they won't correct any poor workmanship if it occurs. We will be looking for a more professional company in the future.
- Approximate cost of services:
- $600.00