P. i.

Kris, Kyle, and Devon were both friendly and professional. They worked efficiently, rolled out a carpet to protect mine during their comings and goings, and they cleaned up nicely. Kris explained everything both during the process and afterward. Absolutely top marks for the whole team. I recommend them highly. BTW The staff who book appointments are a pleasure to deal with: they're always friendly and responsive; e.g., they called the day before the work to confirm/remind. Much appreciated! Follow-up: When a few weeks later I had a question about the sound of the furnace as heard outside, the repairman (Brad, I believe) was very understanding and informative as he explained the differences to be expected with a newer, higher-efficiency furnace. I felt very well supported.