Had alarm force in Montreal with no issues. Moved to Edmonton and paying the same price so assumed it was same service (ie 2 way). Alarm went off one day and no two way alarm. Called them back and they said all was good when they sent the security team, which was not true since I was at home and would have seen them checking my house. I have been paying for an alarm that: is not 2 way: and they say they send teams, but now wonder what it is they do. To correct the issue, they want give me less service than I have now. Bad...bad...bad...company. Looking for new service now.
- Approximate cost of services:
- $35.00
- Company Response
Hello Robert,
We are sorry to hear of your experience and would like to immediately have your system tested. I will also request an incident report from the Guard company.
Please forward your contact information to jesi@alarmforce.com.Thank you,
Jesi