Upon reporting a problem with our rental hot water heater to Direct Energy, they promptly provided a convenient time slot when they would come out to investigate. The technician was courteous, friendly, knowledgable and prompt. He was here for less than an hour and everything is working again. An A+ experience.
- Approximate cost of services:
- $0.00
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- Company Response
Hi Cindy,
Thanks so much for your post!Best regards,
Crystal Jongeward
Direct Energy PR team