Harriet Friedmann in Toronto

The delivery service first refused to deliver the fridge to the second floor. I paid for a third man to come on the second trip and the fridge was delivered successfully. I think this should have been anticipated in the first trip. The guys who arrived on the second trip were just great!

Excellent service, from pickup through cleaning to delivery. Rugs look great and service was prompt, friendly, and efficient. I love my clean rugs and I enjoyed interacting with Mo when he picked them up and returned them.

My old furnace was slowing down so much that the house got to be 8C. It was a Sunday and -34C with wind chill outside. Mario came within a few hours, diagnosed the problem, and sold me a new, more efficient furnace. Even though the next day was a holiday, he convinced Cody and Evan to come early the next morning. They were skillful, pleasant, and hardworking. They skipped their lunch (it was getting really cold between furnaces) and ate sandwiches I gave them without stopping work. It was done by about 3pm and my house was warmer than I remember by 7pm. Mario came over to check the work and to get a signature on the form he filled out for my government rebate, which he sends in for me. A very good experience in what was a dangerous situation. All my plants survived.