This is the first review I've ever done but if it means even just one person avoids the multiple headaches it will be worth it. If you do make the mistake in using them ensure you check the roof for exposed nails and the attic after the first rain (mine leaked after the first rain). Also check the eaves for water bottles and the ground for nails. Sloppy workmanship all around and when I asked to speak with an owner I was told my concerns were passed to them. All I wanted was an explanation on how they could pass this job off as being OK. They sent someone out to repair the mistakes but now it's only a matter of time until another issue shows up I'm sure. I have a roof that I have zero confidence in. There is a warranty but I wish I had my old roof and I that could start the replacement process over again.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Joe, We are sorry to hear about your experience with our company. We understand that the project got off on the wrong foot but we were able to make things right. As people we make mistakes, our crews and company can not always be perfect. With 40 years in the business we stand behind our workmanship and warranties. We rectified the issues at your home and hope that you regain confidence in your roof. If there is any further issues please let us know.