The sales person was not truthfull at all. I was told I was buying a furnace for $7000. I later discovered that not 1 dollar I had paid into the furnace had gone towards the cost. Upon asking why I was told all payments are rental fees. The furnace must be bought after the fact for an extra $8000. I fought with them for many months and in the end they came and took the Furnace, I thought. Now it is 9 months later. Simply green is still trying to take money from me and also trying to harm my credit. I do not own the house the furnace was installed in and more importantly I do not have a simply green Furnace. Again no house, no furnace for 9 months and still being charged every month. I have tried to talk to simply green but they won't say anything other than "we will wreck your credit"
- Approximate cost of services:
- $16,000.00
- Company Response
Hello,
Thanks for taking the time to write a review about us. We take your feedback very seriously and are so sorry to hear that you are not fully satisfied with your experience with Simply Green Home Services. We want to let you know that we appreciate your post to our page because to us, any feedback, good or bad, helps us improve our service levels. It is our top priority to keep our clients happy, and provide them different options, should for any reason, their current program doesn’t work out. Please call our Client Services team at 1-800-764-5138 to discuss your options.
Thanks, Simply Green