Reviews

10/10

Robert (of Valente CAD Studio) helped us secure a city planning permit for our front porch. From the very beginning he was incredibly helpful, professional and knowledgeable, taking us step by step through the city planning process. He is very responsive and provided significant value, before we even agreed to hire him. The permit was issued quickly, without any issues. His service is top notch at a competitive price. I would highly recommend him.

Approximate cost of services:
$1,500.00
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Company Response

Thank you very much for writing such great review! Satisfying customers is our top priority. I am glad that you are happy with the services provided. The approval from Heritage authority came really fast and since we provide very detailed drawings, most of the time the city approval comes with no delays. Hoping to see that new porch soon. Cheers! Robert.

8/10

I spent some time researching and contacting cleaners on Homestars and was very impressed with Clean House's high ratings and excellent reviews. Not to mention, Alex was quick to respond and courteous once I contacted him. He thoroughly explained the post-renovation service that could be provided and was able to meet our (very) last minute request -- which was a great relief since we were moving into our home the day after the cleaning, and our house still looked like a construction site! When the 3 cleaners arrived some tradesmen were still working on the house, which wasn't part of the plan (Alex's team was expecting an empty house). Clearly, this was far from the ideal scenario. Our contractor had promised me he would be finished by the time they arrived, but he wasn't. It was clear that this bothered the Clean House crew (I imagine because it would affect their cleaning results) but the 3 ladies who arrived still got to work straight away, focusing first on the upstairs of the house that was empty. They were incredibly efficient and worked hard. One woman (who told me she was used to working on construction sites) really went above and beyond and was a real star. All in all, they did a wonderful job and after about 6 hours the house was clean, free of dust, and move-in ready for my family and I the next day. I was beyond relieved and happy, since moving into a dirty house was making me super stressed. I would highly recommend Clean House.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for the kind words
Sincerely Alex

10/10

I contracted Mersey via Costco to install a new Furnace and A/C in our newly purchased home. From the very beginning the sales rep, Frank L, was thorough, professional and patient in assessing our home and answering my many questions. From the moment we decided to proceed with Mersey, their service and care has been excellent. The installation of our new furnace and AC by Berlin and Anthony P was smooth and faultless. They were even kind and patient when my two little boys were running around, touching all of their tools and asking them lots of questions. After installation, I was concerned about the air flow in the house, and Mersey promptly sent out a friendly and knowledgable service technician, John T (#29), to take a look. He spent time assessing the situation and not only did what he could to improve it, but also took the time to explain why this was happening (largely due to our lack of cold air returns) and suggested additional actions we could take to improve the situation. In a word, he was excellent. I'm very happy with the service we've received from Mersey to date.

Approximate cost of services:
$11,000.00
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10/10

We are renovating our kitchen and require all new appliances. Having received quotes from another appliance provider, Canadian Appliance Source offered the best prices, with excellent customer service. Not to mention we were able to purchase a high end range hood -- a floor model -- at an excellent price. Rishi, our point of contact, was knowledgeable, helpful, efficient and professional. Would definitely recommend.

Approximate cost of services:
$8,000.00
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10/10

I found Rigid Frames via their excellent reviews on HomeStars and was delighted by their impeccable service. Pezhman and Arvin produced structural drawings for the removal of a load bearing wall separating the kitchen and living areas in our newly purchased, semi-detached home. They also submitted and managed our building permit application with the city. From the beginning, Pezhman was extremely professional, efficient and friendly. He met all of the agreed deadlines, and even exceeded our expectations when the building permit was obtained in record time. Even when faced with challenges -- such as a site visit where they had half the normal time to complete their measurements, or when a concern arose with our contractor -- Rigid Frames handled each with care and diligence. Not to mention their fees are reasonable and fair. I would highly recommend Rigid Frames and would not hesitate to work with them again in the future.

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Joy,

Thank you very much for this amazing feedback! We truly appreciate to hear that you are very satisfied with our services. We will carry on and pay this forward to all of our clients. We wish you all the best in your renovations! Congratulations to your new home!

Pezhman and Arvin