Tall Basements came highly recommended by a neighbour and after speaking with 3 other contractors, we were impressed by Tony. Unfortunately we have had problems in the area they waterproofed and an unprofessional response from the company. When we experienced basement flooding less than 2 years after the work was done, we called Kevin and Tony in January. It took repeated calls and emails before they finally came to look at the problem IN APRIL. Kevin recommended interior waterproofing ad a solution and said he would send a quote the following week. It's now August and we have received nothing despite our follow up phone calls. We have never had these issues with a contractor and are surprised as well as disappointed.
- Approximate cost of services:
- $10,000.00
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