Reviews

1/10

Ordered a replacement front door in April 2021 and I am still waiting for the job to be complete. Door was delayed 4 months without notice. I had to call to find out. Installation happened in February by a crew who butchered the job. Door not square, nails protruding through the frame and spray foam insulation leaking through the caulking, broke my floor. I had to hire a carpenter to fix their mess. They were also missing pieces so they could finish. I have been waiting over two months and no word on when the missing pieces will be delivered and installed. 12 months later I still dont have a finished door. Actual door is good quality but everything else was terrible.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Allan, thank you for letting us know about your frustrations and disappointment with the delays. We acknowledge that this project has taken longer than anticipated and we could have done more to keep you informed along the way. The missing pieces to complete the door are on order, as soon as we have them we will be in touch to schedule a technician to put the finishing touches on the door. Your new door is a great addition and upgrade to your home, we are pleased to hear you are satisfied with the quality of the door. We are looking forward to completing this for you at the soonest available date and trust you will be very pleased with the finished product.

10/10

Steve was great to deal with. He came quickly to provide a quote and review options with us. Our door was not a standard size and required a little extra time to make and with COVID-19 delays took over 6 weeks to have ready. Installation took a few hours but the work was well done and they cleaned up the worksite and took the old door and scrap with them. We would recommend Steve and Maple Lead Garage Door.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Allan!
Glad to get it going for you!

Steve

10/10

One of the springs broke on our double car garage door late on a Friday evening. Steve responded very quickly to my phone call and walked me through opening the door so we could get the cars out for the weekend. Steve came by on Monday evening as promised and walked us through options if we wanted to replace the door completely or simply repair the broken springs. He had catalogues and samples of new door options and was able to provide quotes on the spot. He was very patient as we thought through our options. He left us to think about it and eventually we decided to simply repair the springs. He arrived and repaired the door on time and also made adjustments and maintenance recommendations. I would highly recommend Maple Leaf Garage Doors for anyone in need of repair or replacement.

Approximate cost of services:
$300.00
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Company Response

Thanks for the nice review.

Steve