We competed a kitchen Reno & found the perfect top for our cabinets. After VGT got our money in their hands, service went dramatically downhill. Our counters were not installed correctly- and the issue was a quick resolve but we were not told about it until the counters with in place, incorrectly. There is a huge gap between the counter & top of the cabinets which we had to get a special piece made for by our wonder kitchen cupboard contractor. We went back & forth with VTG & we were accused by them & told it was all our fault, we knew nothing & we were wrong. Yup seriously, our contractor couldn't believe how we were treated like "dumb house owners" Honestly if you value your money - which you most likely do considering granite is an investment- I would HIGHLY suggest going to another granite company, heck HOME DEPOT WOULD HAVE BEEN BETTER! At least they would reconcile any issues & treat you with respect. The office staff at VTG are awful too. You walk in & no one speaks to you & there is one lady who actually uses profanity while speaking....how professional is that? We have an island that doesn't have granite yet, thank goodness we didn't choose one with VTG, we will for sure be going elsewhere for that! Please. If you value your hard earned money & you want good work with professionals please DO NOT choose VTG! There are other companies out there with amazing people who do amazing work & treat you with kindness & respect, don't make the same mistake we did! Thankfully every other supplier used in our Reno was beyond our expectations!
- Approximate cost of services:
- $4,000.00