Original review below: After a sticky door, 4 months of calls to the company, and my negative review below, Windowrama came and fixed my door. Alex was very courteous and apologetic and explained that the company cares a lot about customer satisfaction. I'm happy with the end product, but it was a frustrating process to get here. The good news is that this is a company that cares about their reviews and that holds them accountable. ***** I had Windowrama install a patio door and a basement backdoor in June 2016. The patio door is great. The back door began to stick in December and now requires a bit of a bodycheck to get it open. I have called Windowrama a number of times over the past 4 months, each time with promises that someone would get back to me. It has never happened. It is very disappointing that follow-up to their work is such low priority to this company. If you want your work guaranteed, look elsewhere. I am very happy to change this review if someone from this company takes the time to contact me.
- Approximate cost of services:
- $1,300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?