I had been thinking of roof replacement since last year. In March this year I decided to get three quotes – and subsequently chose Roof Right Solutions. Dave had come to my home a number of times. Once to examine the roof and later to provide his Project Proposal and finally to show samples of Architectural Shingles and various colors that were available. I took his recommendation and selected the color that would look best on our home. A few days before I left for a family reunion in U.S., their supplier had delivered the shingles, nails and other boxed supplies. Unfortunately, there was a serious safety incident on the part of their supplier. I reported this to their office and Dave & Veronica quickly addressed this incident with their supplier. Luckily there was no injury as no one was around when the incident took place. A week after my return from U.S. I noticed what I thought was incomplete work of installing ‘exhaust vents’ on the roof. This unfortunately raised doubt in my mind about the work that was done during my absence. The moment I questioned and raised this issue; both Dave and Veronica promptly responded. This was explained to me at the time of signing the contract ; however, it never registered in my mind about the fact that I had also chosen Ridge Ventilation System ‘upgrade’. This upgrade had eliminated the need for exhaust vents. My doubt & technical ignorance was put to rest once and for all on this matter. With so many Calgary roofers on HomeStars, I am happy that I chose Roof Right Solutions. I would certainly not hesitate in recommending them for any residential roofing job because as they say you want to “Do It Once, Do it Right” for peace of mind. And their pricing & warranty is excellent. Thanks also to the crew who completed the job in less than two days while I was away.
- Approximate cost of services:
- $10,680.80
- Company Response
Thank you Ramesh for writing your experience with us.The safety incident from the supplier was an unfortunate situation and we are so actually fortunate that no one was on site/injured. This has been brought to them and they had set up a safety meeting the day after we emailed them. They also were very thankful about your email so this does not happen again. For the exhaust vents, don't worry :) It is normal for a homeowner not to understand how a ventilation system should work. After explaining what was done and why it was done this way, I believe your understood, so this is great. Thank you Ramesh :)
