We recently hired Capable Basements to finish our basement (our house is a basic suburban semi-detached). We received attentive service, great quality, a headache-free process, and ultimately, excellent value. Here are a few more detail from our project:
1. THE PITCH. When we first met with Yan he assessed our basement needs, laid out our options, and gave us our price. He was fair and direct — at no point did we feel like we were getting a sleazy sales pitch. We had met with a couple of other basement contractors, one of which ended our first meeting with the old “well...if you sign right this very second then the price becomes...” Capable did not do this, and it was what allowed us to choose them with such ease.
2. THE DESIGN. We then met with the designer, Ludmila. She has an effortless calmness that makes you feel comfortable. She was easy to talk to would help us out by pointing out things we may have not thought of. Together, we laid out a plan and chose finishes. She then turned those ideas into a full 3D mock-up, highlighting every detail. We then changed those details 1 million times, and each time she made us feel like it was no inconvenience at all.
3. THE WORK. As with anything, there were blips along the way, but our project manager Michael kept us informed and was always available to field our many curious questions. We had the benefit of being home for bits and pieces of the project, and we were able to personally meet nearly everyone who worked on our basement. Everybody who came through our doors was polite, willingly addressed any and all questions, and worked really damn hard. We could hear Dennis the framer working non-stop all day. Mohammed the painter was friendly and let our kid watch him work. These are good workers, and great people.
4. THE PRICE. Not too high and not too low, Capable was the Goldilocks contractor of the 3 that we met with.
5. THE END. All in all, we are now left with a beautifully finished basement that looks clean and polished. We received exactly what we needed to meet the demands of our little family, and we’ve built a relationship with a company that we’d happily use again or recommend to others.
