I bought a mirror console table & end table and was disappointed to find the the console was a display piece and had some marks which wouldn't go away despite my efforts to clean it. I contacted the salesperson who wasn't helpful. I contacted the Customer Service Manager who had a good attitude and was helpful. He immediately agreed to replace the piece. I was contacted by one of the staff to schedule a delivery time and a new console table was delivered to my home. I plan to redecorate my guest bedroom and will definitely go back to Stoney Creek because of the good service provided by the Manager. The only reason I'm giving 8 stars instead of 10 is because Stoney Creek should have ensured that I did not receive a display item and have to go through this inconvenience.
- Approximate cost of services:
- $1,000.00