juliana in Burlington

I have been using this company for years and every time they do a great job. They are restectful, helpful to explain any questions i may have and the price is always the price unless i choose to add services. I have recommended neighbours and they have also kept using Superior ADC throughout the years.

I have never experienced such horrible customer service. we ordered over 5k of product and had an issue with the doors that we purchased. we made a point to ask if the doors could be returned if we did not like them when we purchased tehm. They said YES> when we had an issue with the doors after we had paid in full we hit road blocks. i tried 3 people at Doorland and no one would call me back. I even went in to speak with them - after i spoke with someone there about the issue they said they would email me - they never did. After this i went to the owner. He was even worse. Ellio told me that i was a problem and that i was making things up. He said that his sales person Donato did not claim we could return the doors and that he believed him because he has known him for 20 years and that he doesnt know me! (Is that crazy or what)I have never been talked to so disrespectfully in my life by a business.) He said that he would not replace the doors and that he doesnt want to deal with me. I was horrified and shocked that a business owner would treat a customer with such disrespect. Dont ever buy anything from Doorland!!