Shereen in Orangeville

We just got our Zebra Shades installed and love it. Jaysan was extremely helpful and Maju quick at responding to emails and messages. Got the shades exactly at the timeframe as expected. I would use them again or recommend them to others

I recently had John from Clera install 4 windows and our patio door last month. The installation took longer than expected due to COVID, but the installation went well and the windows look great. I had a concern about the patio door as I thought there was a slight leakage in the door when it rained, but I was able to get an inspection from Clera and confirm that all is good. Salik, our sales rep was very helpful throughout the process and was honest about the delays which I appreciated. We are hoping to have a few more windows installed by Clera in the spring. My only feedback would be to just keep your customers continuously in the loop about any further delays to their timelines. I found that I had to follow up a few times on my own about it. For any customers who have applied to the Canada Homes Greener Grant, you might have to ask Clera to email you the energy star labels as they do not automatically come on the windows. Salik, delivered the energy stickers to us by email when requested. Overall, I was still satisfied with the service provided and would recommend Clera to others.