If you are embarking on a home renewal journey, look no farther than Legacy. When we purchased our home, we knew it would need to be updated and opened up and had many design visions we hoped could come to life. It is a very tenuous thing, trying to find a company that you can entrust with your family's dream of creating the "perfect home" that meets YOUR family's specific needs and tastes, but you can have faith that Legacy will do just that. Their reputation for craftsmanship, style and absolutely superlative service from the initial design process right through to completion is so well deserved. We can not offer enough accolades to the Legacy team.
Jason, who designed a kitchen and cabinetry throughout the home on all levels/rooms to match and honour our vision and needs, was amazing. His experience, knowledge, perfectionism and genuine care can be seen in the in the elegant lines and graceful presence of our home reno for the moment you step into our entry. The entire process was so meticulously co-ordinated and organized by May that we gave her the absolutely truthful title of "Goddess". She is a gift in that she not only organized all the multitudinous and minute aspects of the work to be done by all the trades, but she was always there to support you by answering any queries about the process, checking in to see how you were and with such wonderful grace and wit. You can not fake genuine care and desire to help your reno journey to be as smooth and satisfying as possible.
We can honestly not give enough glowing comments about the trades that Legacy selectively deals with either. It is so sad that these days all you seem to hear are horror stories regarding how badly things went awry during their reno that should have been so full of excitement and joy. We were in such highly skilled, good hands with Legacy's team of contractors that the process honestly was a wonderful dream. How many times have you heard someone mention 'reno' and 'wonderful' in the same breathe? Every place we went, be it for plumbing fixtures, quartz counters/backsplash, handle hardware, flooring...Legacy could not have been dealing with better quality companies and people. That is one thing we noted specifically - these are people that have worked together as a team enough that you can see that they are a "work family". The camaraderie, trust and respect they have for each other, it was blatant and indescribably rare to see in this day and age - this is coming from clients who have background knowledge of the reno process. That is why we describe Legacy itself as a 'family' and feel like we were so fortunate become part of that family. They take deserved pride in their craftsmanship and service, consistently going above and beyond to see that you were completely satisfied.
A final note - things do go wrong during a renovation - you never know what is behind a wall you have taken down, or there is some malfunction. We can attest to the fact that Legacy will make it right. Their goal is to take care of you and those are not empty words. During or after the process, they honour their word. That is absolutely priceless. If you are considering a renovation, please go to Legacy for a consultation and let them welcome and take care of you on what can be a wonderful, fulfilling and exciting journey.
