Reviews

6/10

Recently purchased a leather sofa & loveseat from the Brampton location. The salesperson - Dolly, was very helpful and understanding. She never pushed us to quickly make our decision and purchase the items. Infact, she encouraged us to take our time and make the right decision!. We went back to that location mainly because of her. Only downside - had to pay for delivery of the furniture. And the cost did not include set up; the delivery guys just come and leave the furniture where you want it - they do not even unwrap!!! Wish the store could do something about that given that other furniture chains provide that service free of cost.

Approximate cost of services:
$3,800.00
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Company Response

Thank you very much for your feedback. At Arrow, we try extremely hard to be competitive with our pricing and not hide any "Free" services. Many stores will offer what seems to be a free service but has only included it in the cost of the furniture. Even our delivery charges are the lowest of any chain that does not hide those costs. We very much appreciate your business and your feedback. If you would like to contact me any further regarding this matter please do so. Jason M. - Sales Manager