Wish I had read some of these reviews before booking with this company. Shingles blew off, I told them I was worried about water damage. The crew showed up next day (good I thought), but didn't have long enough ladder. Told me they'd be back in two hours. Two days later I called again, told they'd be there before noon. Finally showed, but of course snowstorm had started and it was too dangerous to work. Here's hoping no damage once the snow melts.
- Approximate cost of services:
- $580.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Unfortunately, the severe wind storm caused a lot of problems for many citizens in Hamilton. Although it is not an excuse, we completed over 200 leak and shingle blow off repairs in the last week and we definitely failed to provide the customer service that you deserved as a paying customer. We take 100% responsibility for our failure to complete the repair as promised when we arrived at your house. With the sudden onslaught of snow we've experienced, it is too dangerous to go up on the roof, but I can assure you that as soon as we are able to, we will be out to repair the roof. If you need to get in touch with us for any reason, please email us at info@dangeloandsons.com or call our head office at (905)387-3000.