terry from Milton

We were very dissatisfied with the overal process during and after the building of our "Retirement" home. After many years of planning for our to be "Retirement Home" the actual process was very daunting. We studied the selected floor plan very carefully and listed our "Major" changes that we needed and the "Non-essential" would likes. After many discussions with sales personnel, we finally came up with a workable plan only to find out afterwards that some of our wants could have been included even though the sales people said "no way", can't do this or that. Some of the items we wanted weren't even structural or more expensive for the builder. And in some cases would have been cheaper in the overal building process. We weren't prepared for the cheap and unproffesional workmanship we received in our "Dream Retirement Home". We advise any new home owners to look elsewhere and to ask many, many questions. Get everything in writing, even the smallest item needs to be in writing, for if it's not, you will not get what you believe is included.