Ray in Thornhill

Open Sesame is great, honest, and the service is exceptional. My 10 years old Craftsman garage door opener was not functioning even though the motor still sounded strong. After examining the inside I found the white plastic gear had worn out. Steve said its a common thing for the gear to go every 10-12 years. He gave me a quote of $135 for the repair and he came on the same day at the time he promised. He replaced the broken gear (with 3 years warranty on the new part!), replaced the worn-out rollers on the door, re-torsion the springs and balanced the door. All for the price he quoted. Steve even took the time and show me what to do as regular maintenance so the new gear will last longer than the original. In an hour, my garage door opener was up and running smoother and quieter than before. For that price, I can't ask for more. The thing I like about Open Sesame is that they don't sell or replace stuff unless it is needed. Unlike the first quote that I got from a big name company which I heard in a radio commercial, the guy quote me $269+tax for the repair or $350+tax for a new opener. Its a no-brainer decision. :-)