We had 2 incidents regarding issues with our shingles, first incident, we had several shingles fly off our roof due to high winds. As a result we started looking for contractors thinking we had a bit of time to fix the issue once we found the contractor we would like to use. Unfortunately, the next day, late at night, we experienced leaking into our house so we frantically started contacting many 24 hour emergency contractors but Tony was the only one who answered and then provided us a temporary solution till the morning. Once morning came, he made sure to follow up with us to see how we were doing with the leaks and if we would like his assistance in repairing the damages. He was the first one who responded to us to offer fixing our roof the same morning before the rain started again and so we agreed to go ahead with him. Tony made sure to get us matching shingles for our home in a short period of time and immediately came to our house to start the repair before the rain. We were very happy for his quick response to patching up our roof as this is the first time this happened to us so it really gave us piece of mind finding someone who can fix the issue asap to save our house from further water damages. In our second incident, we later had a few shingles lift up from our roof again due to high winds. We immediately contacted Tony on a Saturday to let him know we have another situation with our roof and he again responded very quickly coming on Monday early afternoon when the weather was perfect to do the roof repair in order to ensure it was repaired before the rain the next day. Therefore, what we really appreciated the most from this company is Tony's quick responses to us in both situations, saving us from further damages and we are happy with his work as no leaks have occurred since his first repair. Tony has been a pleasure to work with and what he has said to us, he has done. Thank you.
- Approximate cost of services:
- $425.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?