soffit and fascia, dormer siding
We have lived to seriously regret the day we hired D'Agenlo & Sons to work on our house. During the install we had to get them to return a couple of times to fix shoddy installation. Afterwords we had serious leak problems around the dormer they put new siding on. It was a challenge to get them to return to "fix" it. They were very reluctant to take responsibility and John the owner was very defensive and tried to deflect our complaints. Eventually they did "fix" it, but it still leaks. After the big storm last night I have another puddle of water in the room. I am probably going to have to hire a different company to clean up their mistake. I am shocked they don't have more poor reviews on this website because I doubt I am a unique case.
- Approximate cost of services:
- $6,000.00
- Company Response
Hello Ian, it's very disappointing for us to hear how unhappy you were with our services. When you first stated your dissatisfaction with our work, we immediately wanted to rectify the situation and repair any work that was not completed to your standards. Unfortunately, the leak you are referring to was a preexisting issue that was present before D'Angelo and Sons came out to do the work. We came on site several times in order to repair the problem but were unable to find the initial source. You had stated that we did not take responsibility for our work, however, the leak was an existing problem that occurred before we started any work on your home. The job completed by D'Angelo and Sons did not cause the leak, but you are correct in saying that we did not repair it. I apologize that we were not able to find the source of the leak you had, but as stated, it was not an issue caused by any of the services we provided. If you have any further problems, do not hesitate to get in contact with our company either via email at info@dangeloandsons.com or by phone at (905)387-3000.