Mark in Kitchener

My overall impression of our new home is the quality of some workmanship is poor!!! Our basement is unfinished and when you look at the floor joists and subfloor above you see where consecutive runs of nails missed the joists completely, or they only caught the corner and split the the joist. The builder did take care of the noisy floors in the beginning but as time goes on, more areas and stairs begin to moan. UPDATE: CUSTOMER SERVICE HAS IMPROVED SUBSTANTIALLY. LORRAINE AND GARY ARE VERY EAGER TO HELP, PROVIDE TIMELY RESPONSES AND STAY ON TOP OF THE TRADES. Gail, our original salesperson was helpful and friendly to deal with.