Basement bedroom window enlargement
During our basement development, we needed to get our basement bedroom window to meet the city code. As the window was a decent size, we decided to have Bruce just change the style of window to meet code. Unfortunately, the window supplier changed the specs of the new window unbeknownst to Bruce. We realized after the install that the new window would not pass inspection (ever so close though). Bruce let us know right away that he would be fixing this and that he wouldn't be leaving us in a lurch. He then gave us a fair/slightly reduced quote to enlarge the window and we felt confident in his workmanship and skill. He was very professional and dependable and we would recommend him to others in a heartbeat. We are thrilled with our large new basement window!
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for the excellent review!
Yes we had an issue with our window supplier on this job. When I entered the measurements into my laptop when I sold the job it was within specs for egress. Our supplier changed the profile of the frame to match the rest of their windows. It also increased the r value of the window because now it has more air chambers which increases the energy efficiency. It was at the end of the year for egress but I should have been made aware of the changes.
In the end we did not hide that it was short by a quarter inch for clearance. We do not hide it or cheat!
We made it right!
In the end we take care of our customers.
I'm glad you ended up with the larger window, as you said it no longer feels like a basement.
Thanks for the work!
Bruce