It sounded like a squirrel was nesting in my roof. I called Gradys'. John came right over, looked over the house, put up a big ladder to my third floor and went up to find the problem. He said there was no evidence that they had actually gotten inside. It was pouring rain out..on top of a few feet of snow....the ladder had to go up from the neighbour's yard...not an easy job. Afterwards he refused to accept payment. I find that very impressive customer service.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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- Company Response
Thank you for the positive review. Customer service is very important to me. If you ever need any other advice please give me a call.
Thanks
John