Run fast, run far. The most incompetent, insensitive company I have ever dealt with. The barbie doll Project Manager presents you with her card, her name is followed by a number of designations - I researched her qualifications and they represent 2 weeks of pass/fail or attendance courses. Regardless, that is the last you will see or hear from her, unless it for for an upsell for her contractors related to your reconstruction. They had a dream project with 4 months to complete two or three weeks worth of repairs. When I returned they had completed about 3 days worth of work. Worse than that, most of the work done needs to be redone. I fired them. Apparently they could care less, and so should you.
- Approximate cost of services:
- $100,000.00
- Company Response
We're sorry to learn about your experience with On Side. We pride ourselves on consistent customer service and quality work. Obviously you feel that this was not your experience. Please advise of your job number or address and name. We would like to look into your concerns for you and discuss the situation with the Project Manager on your file. On Side Restoration Customer Service smanson@onside.ca