Janie from Roncesvalles Village

Once again Drainworks to the rescue. A backed up bathtub is never a pleasant surprise but dealing with Drainworks is always a positive experience. From the moment you call them to set up an appointment through to the completion of the job, their team is professional, efficient, informative and clean. Thank you Mike. I have used their services a number of times over the past few years (basement sewer, kitchen sink, bathroom showerhead and sink) and will continue to use Drainworks and highly recommend them.

When our roof needed to be replaced I called oxxo roofers. Their quote was the best and I knew they had done good work on other homes in the neighbourhood. They did not disappoint and far exceeded all of my expectations with respect to communication about the job and when it would be completed, how efficiently it was carried out and the clean-up after the job. It was also refreshing to see how well the crew worked together and respected one another. Thank you to Amilcar and his team for a job well done.

Communicating and dealing with Drainworks was entirely stress free. We received a phone call to indicate when the plumber would be there on New Year's Eve. Jeff arrived on time, assessed and discussed the problem with the bathtub faucet, shower head and plumbing in a friendly and professional manner. The quality of the work was excellent and the job was completed efficiently and very cleanly.

When our basement toilet started backing up into the bathtub I knew we had a problem. I chose to call Drainworks not knowing what to expect. As a female dealing with contractors in the past has been intimidating, my level of knowledge and understanding of the problem is generally poor. After speaking with William who set up an appointment I felt more at ease with my decision to call Drainworks. Lou arrived to investigate the problem, slipping blue shoe covers on to avoid tracking in any dirt, what a pleasant surprise. He set up a dig crew for the Saturday of Easter weekend who arrived with Armando and did a superior job, over and above what was expected. Our entire drainage and sewer system was inspected and explained. Everyone I dealt with at Drainworks exhibited a very high level of professionalism. They were very informative, patient, phenomenally clean and personable. What a painless experience. Thank you Drainworks for a job well done.