Initial working relation ship was very positive. They were helpful in the design element. Cabinets were delivered in a timely manner and installation without challenges. Unfortunately they failed to provide a bathroom cabinet that met with the approved specks and were resistant to accepting responsibility and rectifying the mistakes. The company became arrogant and difficult to work with. In the end after 3 failed attempts to correct the design,the cabinet did meet with expectation but not without unnecessary stress and a drawn out process that ended in a less than positive manner. Good customer service disappears when they are faced with design / manufacturing challenges. Would not recommend them
- Approximate cost of services:
- $40,000.00
Was this review helpful?