Roof leak and vent installation
We contacted Mr. Roof Repair because we thought we had a leak on our roof that was coming into our upstairs bathroom. They came and inspected the roof and our attic, and explained to us that our roof was in very good condition, and that the leak was from frost in our attic. They explained that it was due to poor ventilation and told us how we could fix it ourselves without it costing us as much as if they did it. Their honesty and knowledge blew us away, because we all know that they could have easily said our roof needed repair or replacement, and we wouldn't have questioned them. Our bill was so much lower than we would have originally expected because they were honest and told us our roof still has many years to go before it needs replacement. They provided us with a full report including pictures of our roof and their work (we asked them to install two vents for our washrooms) with full explanation of all work done . They took the time to explain everything to us and were extremely professional and careful. We would definitely hire them again for any roof matters, and would highly recommend them to family and friends.
- Approximate cost of services:
- $700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hey Slater... You're correct, our industry doesn't boast this type of transparency in the vast majority. It's really a difficult space for consumers to navigate. What you have described here, your experience with us, is the reason everyone at Mr. Roof Repair gets up in the morning and tries as hard as we do. Thank you very much for this. Take care.