Reviews

10/10

Certainly! Here's a review for the appliance repair service: --- I recently had an excellent experience with Home Relief. From the moment they answered my call to the completion of the diagnosis, their professionalism was top-notch. The technician was punctual, courteous, and extremely knowledgeable. They thoroughly explained the root cause of the issue with my appliance and were honest about the options available for repair. Instead of pushing for the most expensive solution, they advised on the most cost-effective and efficient option, which I greatly appreciated. Their transparency and integrity made a big difference. I highly recommend their services to anyone in need of reliable and professional appliance repair.

Approximate cost of services:
$70.00
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Company Response

Appreciate for your kindness and warm. Thank you for choosing our service.Hope you have a good day❤️

0/10

The fridge has been fluctuating between 3 and 13 degrees. I called FixRepair to come and diagnose the issue. Alex came over and diagnosed the issue as a problem with the thermostat, and quoted $169 for the the part and $180 for labour. It seemed really expensive for both the part, and as well the labour but gave him the benefit of the doubt and was content with the prospects of a working fridge. Alex left and came back an hour later to replace the part. During the installation or replacement of the new part which took a total of 5 minutes: he did not show me the new part, the part that was being replaced, and also rudely refused to show me the invoice of the part when asked citing he doesn't need to share with me. Once payment was made and invoice was provided, he rushed out while the fridge was at 16 degrees without any cool air coming in from the fridge but reassured me not to worry and the fridge would work and to give it some time. 1 hour passed and I had to unplug and replug the fridge the get the cooling to turn on. After monitoring the fridge for a couple of days, the exact same issue still exists. Attempts to have Alex come back to fix the issue have either been ignored, or resulted in no show at the time scheduled. I almost never write reviews but this is an experience I hope can be avoided by others.

Approximate cost of services:
$400.00
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