Janice N. in Toronto

I wanted to enclose my front porch and add a powder room and closet. The first designer I hired charged me over $5,000 (almost twice what we originally agreed to), then withdrew the engineering stamp from the plans so I was unable to get a permit. I consulted a number of other companies at this point, feeling very cautious. Luara, from Bravehart impressed me with her original ideas (suggesting a porch on the top part off my study)and worked quickly and efficiently to complete a second set of plans, for a very reasonable price. When we ran into delays with the building permit, Bill even attended the committee of adjustment hearing in case there were questions I could not answer. I am very pleased so far with their help and professionalism. Now, if we could only get the city to be as prompt and professional. Can we rate the building permit office?