When I decided to replace my water heater, one of my friends recommended me this firm. In addition, I did my own research on Home Saving on this site as well as Best Business Bureau and saw all good reviews about this firm. My own experience confirmed what I saw. Tamim, one of Home Saving's salespersons, is very helpful and patient. After I signed water heater purchase contract, my wife and I realised that we might better off renting a new water heater rather buying it outright in one possible circumstance. I called Tamim and explained our situation to him. Tamim is very considerate, allowing me to take time to think through all situations and promising that I can change the purchase contract to a rental contract if I decided to. After a couple of days research, we eventually decided to buy a new water heater from Home Saving. Ken, who works for Home Saving as an contractor, installed my new water heater. He is very professional and helpful. Although there was a misunderstanding regarding whether the installation included returning my old tank to Enercare, after I showed Ken my copy of contract, he immediately decided to take the old tank back. He completed the work with the amount of time he estimated and stayed a bit more to make sure hotwater running again in my house. Furthermore, he showed me some basic maintenance for the new water heater.
- Approximate cost of services:
- $1,650.00
- Company Response
Thank you Kevin, we really appreciate you took the time and write us such a detailed review, and we are so glad that we've met your expectation. We look forward to serving you and your family again in the near future. Have a great day!