David and Kelly in Richmond hill

My wife and I moved into a newly constructed house and needed to deal with the 32 windows that had no window treatments. I did my research online as well as received several brochures that were dropped off at my front door and finally ended up getting 5 quotes. The quotes ranged from just over $17K to slightly under $6K for wooden shutters. That type of price range was a little disconcerting as this is a significant investment in the house as well as it will affect resale many years from now. I don't feel it is appropriate to mention the other company’s names here but they came up fairly high on my Google search. Some of the biggest concerns I had was the quality I was going to get. Many said they produced their own shutters but really they were outsourced and just finished by them. We met Mike who came in for a quote (he's definitely out going and a great guy) he was not the highest or the lowest but his product far exceeded the competition. We finalized the arrangement to get shutters installed and I thought this was going to be at least a 4 to 5 week minimum process based on what the other companies indicated but he turned the production and installation around in two weeks. Mike promised an early delivery time and kept his promise on the install date. There was a little hiccup on the install day as one of the shutters needed to be resized and unfortunately one shutter was not produced. Mike assured me he would fix this immediately. The original install was on Thursday and he came back with the new shutter and adjusted shutter on the following Monday (2 business days). Mike was involved throughout the process and was always ready to answer any questions or deal with any concerns I had. Mike and M3 were respectful of my time as well as my property. The house looks great - the product stands out and makes all the world of difference. My wife was really impressed with the polished nickel hardware that was used in the install as this makes the shutters pop. I would recommend Mike and M3 design group to my friends and family - I did my homework and spent a fair amount of time researching and interviewing and I'm definitely happy with the end result.