RICK in Toronto

The process went very smoothly and exceptionally well. We had received prior estimates for the work to be done, but the sales consultant for Windowrama really took the time to make sure the measurements were done right. The previous estimates had all measured and assumed we had a standard size door (8' wide), but they took a more detailed look to find that we were actually 2" short of that. The consultant took the time to price out both having a custom door built/installed into the existing frame as well as doing the work to expand the extra 2" so we would now have a standard sized door (which was ultimately cheaper). He took the time to listen to our concerns from our existing door and made sure our new door wouldn't give us the same worries or problems down the road. In several cases, he helped us get what we really wanted out of our door and not just what we thought we wanted. He really helped figure out every place we could make choices to save us money without sacrificing the end product. The installation process went very smoothly. They took care to cover our furniture in the room with the door prior to starting work. They ensured that the inside wall was smooth and even, as well as making sure everything blended well on the outside. They showed us all of the details on the door after it was installed as well as how to care for it. Ultimately, they definitely delivered an amazing door.