After purchasing a home in a mature area of town, my insurance company required an electrical inspection of the home due to potential concerns about a mix of aluminum and copper wiring, before issuing insurance beyond the first month of ownership. Upon inspection, there were quite a number of items that needed attention and correction as soon as possible.
I turned to HomeStars ratings and reviews to find an electrician in my area and decided to call Captain Electric based on their website details and these ratings. I received a warm welcome from my first phone call and felt confident that Diane would look after getting someone out to assess my situation. I was pleasantly surprised to have an electrician at the house within a couple of days to do a detailed assessment of what needed to be done, and to put those details in writing, including the full costs to meet the requirements of the ESA inspection report, plus some optional upgrades to the main and garage circuit panels to bring the home up to more current standards. All the work was explained and my questions were answered. The company's values and standards were also highlighted with an impressive brochure. The job was scheduled with my availability considered.
The work at my home took two full days to complete. I was so impressed by the three very personable and professional electricians Ryan, who did the initial assessment in my home, Zack and Cody. They showed up promptly as scheduled, kept me informed as to what they were doing, asked questions to clarify when they needed my direction, did a wonderful job of cleaning up, and upon completion I was given instructions about how to ensure proper panel functions. Another positive result of hiring Captain Electric was the early issue of the ESA Certificate by the inspector when he visited my home on the first day and found this company doing the work. The company's credentials were definitely an asset.
I would highly recommend Captain Electric based on my experience with the company, and I will definitely call on them again in the future if I need more electrical services.