Unrealiable service call backs
Manny first came on Sept 13 and advised what was wrong. Said he would return Sept 19. Forgot to book the appointment with Barb and never showed up. Then said he would return Sept 26 at 8:00 - showed up around 10:20 because his worker never showed. After replacing the parts which were under warranty, he was supposed to redo the gas line to the furnace as it did not meet his standard. The quote was for all the work. He did not do the gas line work as it would take too much time yet still charged me $600 for the first furnace. Needed another appointment to do the same work on the second furnace - still has not called me back - been 4 weeks now. Still waiting. Won't call them again and definitely won't recommend them.
- Approximate cost of services:
- $600.00
- Company Response
Really, I do get busy and you were never charged for work that wasn't done, I cleaned up the mess your previous installer made. Some side job special as you were to cheap to hire a proffessional. I was doing you a big favour you had over $2000 dollars worth of warranty work done I never had to do. Well now you can call someone else.