Kitchen backsplash was done meticulously and is fantastic! He took his time. 2nd floor bathroom: white subway tub wall has a couple tiles that are not straight and need to be cracked out and re-set. Limestone floor grout is way too low and does not meet surface of tile. Dirt just gets caught. They used sanded with 1/16" spacing and I believe it was hard to push in there. Also they should have sealed tiles before install because the water stains absorbed. You can see slight marks where their buckets sat on the floor & water drop marks. 3rd floor masterbath: white subway tile is not even. They were rushing that day and it's not a great product. Upon close inspections, grout job is sloppy. Some tile cuts made on the shower wall now have to be chiseled out for pumbling attachments. They were cut too close to rough plumbing and the finish taps won't thread past tiles. Again, water mark stains on the white marble tiles. Also, you can see seams in the mini sheets of mosaic tiles set on fireplace wall. I am a huge perfectionist (as I think all homeowners should be). Maybe little things won't bother you. Some areas are gorgeous and is excellent and other areas, I am disappointed. Milorad & his son were easy to deal with & very pleasant. I think Milorad underestimated how much time this job would take. The last couple days were tiling madness. It showed in the quality. Front vestibule was supposed to be done complimentary as a result of all the work. He had a job after mine & ran out of time. This did not get done. Overall, when he left I was ok but now upon closer inspection, am disappointed. Not terrible. Not wonderful.
- Approximate cost of services:
- $3,200.00
- What could this company do to improve their services?
- Not rush.
- Any advice to offer fellow homeowners facing a similar project?
- Do some reading. Know all you can about tiling. There is a great forum out there http://www.johnbridge.com/. Know what materials contractors are using to set, seal etc. It's not just how it looks. There has to be lasting power.
