Ann, Toronto

We recommend Muhammed Akram unreservedly to inspect for bed bugs. He responds quickly and courteously to requests. On site, he conducts a methodical, thorough inspection, and provides a clear and honest explanation of his findings. Muhammed is a knowledgeable entomologist and thus is able to identify and differentiate amongst the various small insects that, usually unbeknownst to us, share our homes. His expertise certainly put our minds at ease.

NEVER USE THIS COMPANY for clothes dryer repairs. The net of our experience with ODAR is that we are out-of-pocket $427.15, and the dryer has not been repaired. We learned through our own research that our dryer cannot be repaired: an essential part, the safety/high-limit thermostat, is no longer available! The so-called “expert technician” didn’t even check the thermostat on the first visit, even though we told him that the dryer had been over-heating prior to not heating at all. Anybody can claim to be “the most reliable repair service in the GTA”. Realize that companies such as ODAR pay to have their advertisement appear at the top of an Internet search list; this top-of-the-list position has nothing to do with the company’s competency. If your dryer breaks down, contact the manufacturer and deal only with one of their recommended technicians. Always read the reviews posted on arm’s-length sites such as Homestars or Yelp before going ahead.

This company deserves the highest recommendation! Tyler telephoned promptly in response to my email enquiry, and asked questions until he understood just what the problems with our dryer ductwork might be. His son Leighton came out to do the work; he was friendly, personable, knowledgeable, AND he did a great job: installed transition venting, cleaned the vent line, and repaired the exterior venting mechanism. Definitely use the services of this company to prevent the premature breakdown of your dryer and/or dryer fires.

Brian Gold is unfailingly helpful and informative. He and his support staff always responded promptly to our enquiries. The work crew, Jason and Howard, were friendly and capable and did an excellent job. We have no hesitation in recommending Protection Plus.